Careers
Business Development Executive
We are expanding our business and we have a vacancy for a Business Development Executive commencing immediately.
This role will suit an individual who is capable of working independently unsupervised and results-oriented.
Job Type: Full-time
Key responsibilities include:
- Develop marketing plans
- Research opportunities and potential markets
- Identify potential clients and make detailed contact lists
- Develop marketing material
- Reach out to potential clients and cold calling
- Prepare quotations, contracts and finalize sales
- Renew contracts
- Prior experience in a similar marketing role
- High computer literacy skills
- Ability to guide, support and convey information to a variety of people
- Excellent communicator with very strong written and verbal communication skills in English
- Knowledge of Photoshop, Illustrator or any other graphic application will be an added advantage
- Exposure to foreign clients
- Experience in an IT and BPO environment
If you are interested please email us
Systems Engineer
Our business is growing and we have a vacancy for a Systems engineer commencing immediately.
You will be the final escalation point on technical matters and you will be expected to assist field service team and helpdesk. You will also be expected to take helpdesk calls when an over flow of work occurs
This role will see you working in a fast-paced environment.
Key responsibilities include:
- Action requests received via, emails, support tickets and other forms of communication.
- Investigate and troubleshoot customer issues
- Handle level 2 and 3 technical escalations
- Assist helpdesk overflows
- Adhere to company policies and manage of all customer issues
- Implementation of servers and network infrastructure
- Recovery of servers and dates in disasters
- Implementation of cloud infrastructure and maintenance
To be successful in this role you must have at least four of the following attributes:
- Prior experience in a level 1, 2 and 3 technical support roles
- Fluent English- This role requires dealing with foreign clients
- High level knowledge and experience in implementation and maintenance of Microsoft server products such as MS server 2016 & 2019
- Experienced in Hyper or VM Ware
- Experienced in backup systems and recovery-Preferably Storage Craft or Acronis
- Experienced in implementation and maintenance of network infrastructure with firewalls and managed switches
- using at least one of the following – CISCO/Fortinet/Cyberoam/Watchgaurd
- Experienced in IPSEC/SSL and PPTP VPN setups
- Experienced in spam filters, virus scanners and cyber security
- Experienced is cloud products such as Office 365, Azure, Ms Teams, SharePoint
If you are interested please email us
