by Colombo Link Innovations | Jun 5, 2024 | Blog
How Does the Back Office Operate? Back-office operations are varied and customized to meet the unique requirements of a company, taking into account the sector it works in and the goods and services it provides. Even though the spectrum of duties is broad, most firms...
by Colombo Link Innovations | May 24, 2024 | Blog
To ensure a BPO firm maintains client relationships and projects, it is essential to provide exceptional service quality and client satisfaction. Implement robust technology solutions to improve efficiency, streamline processes, and automate routine tasks. Regularly...
by Colombo Link Innovations | May 15, 2024 | Blog
Every business, regardless of its size, aims to reduce operational costs. Achieving this goal is entirely feasible. These eight steps not only help in cutting expenses but also enhance productivity. Operating costs refer to the ongoing expenses involved in running a...
by Colombo Link Innovations | May 9, 2024 | Blog
Telesales: What is it? Telesales is a sales method involving selling products or services over the phone. In telesales, sales representatives make outbound calls to potential customers to pitch products, generate leads, and close sales. Telesales can also involve...
by Colombo Link Innovations | May 6, 2024 | Blog
In today’s interconnected world, the business process outsourcing (BPO) industry is transcending geographical boundaries and opening up new opportunities on a global scale. “BPO Beyond Borders” represents the expansion of BPO services across diverse...
by Colombo Link Innovations | May 2, 2024 | Blog
Outsourcing finance and accounting functions provides businesses with access to specialized expertise and knowledge, allowing them to leverage the skills of experienced professionals without the need for in-house hiring and training. By partnering with outsourced...
