IT Services
ColomboLink offers a wide range of IT services. We are highly skilled in managed IT services, IT helpdesks, and back-office operations. Our key performance indicators (KPIs) drive our pursuit of business excellence in quality delivery and consistent data efficiency.
Managed Services
Our dedicated managed services team is capable of managing your organization’s entire IT environment. You don’t need to employ your own IT staff. We will handle everything from maintaining servers, cloud environments, firewalls, laptops, desktops, and mobile devices. We will also liaise with your staff and assist them with their day-to-day IT needs. We can even help manage your phone system and IT-related purchasing.
Back Office Support
Do you need more time to focus on client-facing work for your company? We are here to take care of the back-end work. Standard back-end services include, but are not limited to, server maintenance. Assign all back-end tasks to us while you concentrate on client interactions.
24/7 Help Desk Support Service
You can’t predict when you will need assistance. That’s why at ColomboLink Innovations, we deliver 24x7x365 outsourced support and help desk services where and when you need them. Your staff and end users have phone, email, and web access to a highly trained team, ensuring they stay productive with minimal downtime and disruptions.
Part Time Help Desk
Our part-time help desk team can work with you during regular office hours or provide after-hours support. When local staff finishes work at 5 pm, our help desk team will take over and continue the support. Call us today for competitive rates.
Remote Level 2 & 3 Technical Support
We can help you with IT issues that your local resources cannot manage or if you only employ level 1 support. Our experienced and dedicated team is here to assist you with challenging situations. Our expertise includes MS Servers, MS Exchange, Office 365, StorageCraft backup, WatchGuard firewalls, domains, and DNS hosting.
Avaialable positions
Helpdesk Engineer
Systems Engineer
Backup Operator
Desktop Support Engineer